W.Carril Investments Group, E. I. R. L.
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What is included in my stay at the rental property?
All our properties are fully equipped to provide you with a comfortable and enjoyable stay. In general, they include:
- Essential furniture and appliances.
- A fully equipped kitchen with basic utensils.
- Bed linens and towels.
- Basic services (water, electricity, and internet, depending on the type of rental).
If you have any special requests, please contact us before your arrival so we can coordinate accordingly.
Who do I contact in case of any issues during my stay?
If you experience any problems with the property (such as service disruptions, maintenance issues, or general inquiries), you can contact our management team.
We will provide you with an assistance contact to ensure any issues are resolved quickly and efficiently.
How does the check-in and check-out process work?
The check-in and check-out process is simple and secure:
Check-in: We coordinate with you in advance to hand over the keys and provide all the necessary information about the property. Some properties offer self-check-in options.
Check-out: Departure must be completed at the agreed-upon time. We kindly ask you to leave the property in similar condition as you found it and report any issues.